The location is very central, making it convenient for exploring the area. the property is lovely, cool, and has a welcoming atmosphere. the staff is very helpful, creating a pleasant and hassle-free experience. the hotel is just a 5-minute walk away from the bus stop, providing easy access to transportation options.

I really enjoyed very helpful and extremely friendly employees!

the location near the beach was perfect. restaurants and cafés were near the place. had an iron, a work desk, and a flat-screen tv with satellite channels in my double room.

Spotless room available with bathrooms en suite and a brand new, for instance. Comfortable design. Fantastic location, minute walk from Berdura plaza. From the bus stop 10 minutes on foot.

Comfortable bed in a modern room with central heating, a TV with many channels, and a handy writing desk for your convenience! 😊.

comfortable bed, amazing bathroom and central heating, television, and a writing table in the room. absolutely perfect location to the ferry at santander, good for visiting zarautz.

It is a very well decorated place. The hotel offers plenty of food that was local! Make sure you stay in the double room with very good beds and bathrooms plus nespresso machine. The staff are very helpful and extremely friendly as well as the host. The location is in an absolutely perfect spot in the old town.

A fairly clean hotel housed in a charming building close to both France and Spain. the room was spacious and well-equipped with a cozy bed, central heating, TV, and a writing desk. Zerupe Hotel is clearly a modern establishment situated in an excellent location near the Santander ferry terminal.

I loved the double room with a very hygienic bathroom and a comfy bed. the decor was modern. the staff were excellent. the hotel was located in a very central area close to cafes, the plaza, and great cafes.

Our room had new linens, an ensuite bathroom, and modern decor, which we really liked.

This hotel is in a great location, just a short walk to the beach and close to many great restaurants in the old town. The rooms are modern and comfortable, with good linens and a comfy bed. The staff is extremely helpful and friendly, going out of their way to make your stay special. The breakfast offers a wide variety of choices, including fabulous pastries and fresh fruit.

One negative aspect is that the website should provide clearer information about parking arrangements, as it can be confusing for guests who arrive by car.

The location was top-notch, so close to great restaurants and right in the heart of everything 🌟 the staff and the owner were all amazing - couldn't ask for better!

This place is modern and lovely, with a great location next to popular restaurants, Basque tavernas, and the local council, making it an extra special stay.

The hotel had a charming and elegant decor that made me feel like I was in a luxurious retreat. The common areas were spacious and beautifully designed, perfect for relaxing and socializing. As a senior, I appreciated the hotel's accessibility, with wide corridors and ramps that made it easy for me to navigate with my walking stick. It truly felt like a welcoming space for people of all ages.

I would have loved to have a dedicated staff member who could assist senior guests with any special needs or concerns. It would have been wonderful to have someone who understood the unique requirements of older individuals and could provide extra assistance or information tailored to our needs.

I stayed in a unique and modern room with a coffee machine, new amenities, and a cozy bed, the location was perfect and incredible, close to some of the fantastic attractions in the area.

Stayed at a hotel, had a bed, and enjoyed free Wi-Fi. Exciting times!

Oh, just a fire extinguisher, a smoke detector, a security system, and a first aid kit. No big deal, I mean who needs safety?